Account Recovery
Login failures, password reset, account restoration, email updates, and linking multiple purchases to one account.
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Before You Submit a Ticket
Most issues in this category can be resolved without a support ticket. Review these questions first:
- 1Have you used the 'Forgot Password' link on the login page?
- 2Are you trying to log in with the same email used during purchase?
- 3Have you checked whether you may have used a social login (Google) instead of email/password?
Try Asking the Operations Copilot™
The Operations Copilot provides instant operational guidance. Try one of these prompts:
“How do I recover my BridgeWorks account if I forgot my password?”“I purchased with a different email — how do I consolidate my access?”“My account shows no courses even though I paid — what's the fix?”
Open the Operations Copilot™Still need help?
Our support team responds within 24 hours. No phone calls required.